滴答滴答，时间到了，我们所有的酒店及度假村每天下午都有 60 分钟供应令人垂涎的可可甜品，让您一整天都有美好心情。
Absolutely loved our stay at the Moevenpick Bur between 10th - 16th November. We were really impressed with the food options (i.e. breakfast / lunch and dinner buffet) and the hygiene levels. For example, during the breakfast buffet we observed that one of the guest accidently dropped the spoon and the manager at the time immediately took it and replaced it with a fresh spoon. The hotel is well located, nearby to a metro station and we always felt safe when we returned back in the evening. The entire staff were friendly right from the beginning and worked at a high level ensuring that we made the right choice to stay at Moevenpick Bur. Room service was excellent, room were spacious and clean and the hotel overall was maintained at a high level. The hotel also had its own travel desk which we would strongly recommend to anyone staying in the hotel. Whilst we were staying at the hotel, Mr Shameer from Rayna tours was working at the travel desk. He has helped us to book several activities and all our bookings were done smoothly and we never had any issues with the bookings. He listened to our preferences and offered us a range of activities. Special thanks to Mr Griffin, Ms Jamaica and their team (Elaheh, Giraj, Nixson and the entire room service team) at the hotel and Mr Shameer from Rayna Tours for making us feel so welcome.
This hotel has its benefits and has its downfalls. Most beneficial is if you need to go to have treatment at the American Hospital in Dubai which is across the road. Another good thing is that Starbucks is renting space just there and perfect for relaxing break. We encountered rude staff and some great staff but generally this is not a 5 star trained staff. I would give their training 3 stars. The music in the lobby is always too loud and overbearing through the loudspeakers. And in the evenings there is music competing between the speakers in their lobby, live music from the Indian restaurant and loud music from the bar!!! What can you listen to other than noise pollution!! The internet was bad. Has to call maintenance but they could do anything about it. In the end I purchased a mifi and subscribed to 5G but because of the building access was mostly LTE 🤷🏻♂️. Another annoying thing was that there was no dress code for the visitors. During breakfast most of the visitors were coming down for their breakfast in their pajamas!! I didn’t know I was a guest in their house 🤦🏻♂️. The room was comfortable overall. The bathroom shower glass is too narrow and after every shower the floor is all wet. The housekeeping boy was very efficient. His name is Balmiki and he should be appreciated. He would clean the room literally in less than 10 minutes. Also at the Fountain restaurant Griffin was truly accommodating. Must also be commended. To end my review I give this hotel 3 stars
Nice property with all amenities good location easy approach i give five out five for hotel building and amenities but very poor hospitality pathetic front desk staff they dont know the h of hospitality really disappointed with front desk staff specifically the fair short height guy i dont remember his name but really disappointed with him i wont recommend any one to stay in movenpick bur dubai
Stayed here for 11 nights and had a very good stay. The entrance to the hotel is great and very eye catching, you arrive to the hotel with people already stood there to welcome you to the hotel and assist you with any bags or suitcases you have. Check in was smooth, we arrived slightly earlier due to our flight and Denise on reception helped us get into our room earlier to accommodate for us. Breakfast, we had no issues with the food, there’s always something to eat. The only slight issue we had with breakfast time is, there should be more tables and maybe a bigger breakfast area for the food it’s self as you could be stood waiting 15/20 minutes for an omelette. We also ate at chutneys which I highly recommend to anyone who is staying!! We had food a few times in the Somerset’s sports bar, which we had no issues with and also portion sizes was good. The pool area could do with a-bit of work doing to it. The kids area of the pool could maybe be extended so their not running around and jumping in around the deeper end of the pool where it tends to be just adults. The service up around the pool bar is poor. The life guard and the lad running the pool bar are too busy chatting every day forgetting about people’s food and drinks. 1 day we waited 1.5 hours for 2 drinks and 1 ice cream. If you need any advice on travel or are unsure on any travel around Dubai speak to Francis who is extremely helpful and honest with what’s best to do. The room we had was very spacious plenty of room for storage and a nice touch from the hotel of free bottles of water every day. Overall it was a fantastic stay for a special holiday for us. A massive mention to Denise, Edwin, Francis and Javed who made our stay that extra bit special.
As i visit this hotel on 15 th of September 2022 to 19 of September 2022, moreover the Indian food from chutney restaurant is really awesome as i order chicken tikka masal and mutton briyani mutton is so cooked properly that i has my best briyani over there a part from food the service of the housekeeping is really poor as i always mention to clean my room but out of my 5 night stay the room was clean only 2 times and the have untrained staff as i already mention DND on my room but still the ring the door bell and disturb again and again and at the time of breakfast they are not manged properly as they organised properly