Mövenpick Cebu

The friendliest service I’ve ever had, in any hotel, anywhere around the world. All the staff are efficient and very accommodating. Jan and Raymon from the bar and restaurant provided amazing service and happy hour became a favourite! Sheena from the Reception was polite, friendly and extremely helpful. We will definitely be back to our new favourite holiday destination!

I am extremely happy with the service of movenpick and how they were able to accommodate my last minute request to put together a surprise birthday for my husband’s birthday! Ms. Leah and her team, who made sure that all our requests were made possible made the whole event successful. They even made sure that one of my request to put a projector so my husband’s parents and family can also join us for the candle blowing.

I have stayed in so many 5 star hotels around the world (lost count) and I can say the service and friendliness are outstanding in the Moevenpick Mactan. A special thanks to Chef Eric, Manager Simon and Melch and Mel at the reception. A special thanks to the staff in the breakfast room who looked so nicely after me.

The only thing 5 Star about this resort is the service we received from the Chef, Giovanni, Uneson, Raymond, and Jan. Thanks for your service. The front desk overall needs retraining. The hotel is aware of the misleading advertising. A sea view is a view of the side of the building and an ocean view is a view of the ocean. I was guaranteed an ocean view upon my return from Boracay and “rest assured” I was not given it. Lots of small errors made my trip very frustrating.

Best service by Uneson. Deserves a promotion. Would definitely recommend this place to others and will be back as well.