Mövenpick Bali

At this point we must state that we know very well the culture and customs of the Indonesians, especially the Balinese. Location The hotel is located at the southern point of Jimbaran (Pantai Muaya). The sur-rounding area is very (!) quiet, because also many warungs or small stores could not cope with the pandemic effects. There is a small shopping street at the hotel with warungs and small stores. The opening hours vary. The quality of the warungs is also different, mostly medium quality, but in Balinese comparison but rather expensive. The way from the hotel to the beach is not so good signposted and the walk takes about 6-8 minutes. The path leads through the property of a neighboring (current-ly closed) hotel. Muaya beach is quiet/unspectacular and clean depending on weather/water level. There are 3-4 really good seafood restaurants further along the beach (Pantai Jimbaran) to explore. Room/Housekeeping This JuniorSuite has no view (neither sea nor pool), but the view is totally re-stricted by the 'rampant' park/trees. The room has no insulation and so it is very noisy from outside (pool/children screaming, corridor, neighboring room). The room door also closes badly - you could also push a stone in front of the cave with the same effect. The light switches are arranged in a way that is difficult to understand. The minibar is empty (we are talking about the standard JuniorSuite). At first glance, the room seems clean - but better not look in the corners or under the bed. There is no Q-control (no governess) and so defects are not noticed by housekeeping and not repaired by the building services. A simple defect reported by us then requires a longer repair time. The bed is large and comfortable. Dirty glasses are not put away. The alarm clock is so greasy/dirty that it is better not to touch it. The AirCondition runs at full load and can just about maintain the room tempera-ture around 24 degrees C. Some of the bedding is stained (straight from the laundry), but they still use it and then just put the nasty bedspread over it. The towels in the bathroom are missing or incomplete. In any case, they are partly stained/old. The shower head is dirty. The overhead rain shower first had to be prepared so that water flos out of some holes at all and you really got wet. The clothes dryer on the balcony stains and leaves stains on the clothes, which cannot be cleaned at the moment. The hotel cannot be held responsible for the mosquitoes in the room. However, it provides a spray. The high-speed WLAN never lives up to the name. Spa There we experienced the best in the hotel so far. Not only the friendliness of the staff is particularly noticeable, but also their competence. Impeccable! Châpeau and congratulations. F+B areas Here you can feel the organizational chaos best. You are constantly asked for a voucher, even though you only want to eat something (and pay for it at the end). Openly towards the guest is clarified with the reception, whether then may also be served. This arrogance must not be accepted, and it is better to eat and drink outside the hotel. The friendliness of the individual employees cannot put away the chaos. Furthermore, it is not possible to order anything from the normal à la carte menu during a pork BBQ. It is also better to stay away from the restaurant on a so-called buffet evening. The breakfast buffet is large. But fresh coffee means a wait of 10-15 minutes. There is plenty of staff - but no one is really responsible for anything and so cups, glasses or plates may not be available at the stations. There is no chef-de-service. Conclusiones • The hotel does not offer a 5* standard at all. They are very (!) far away from this. I would rather rate 3+, max 4* at the moment. But the prices are still high. There are really nice 5* hotels in Bali, which can fully con-vince with quality, a top location and the already mentioned friendliness of the Indonesians. • The hotel cannot be recommended to guests who value 5* quality.

I fell in love with the pillows, seriously! Soft but firm enough to give me enough comfort. The hotel room is comfortable with the well size of bath tub, and comfortable bed, even tough is not big, but well enough for a great vacation! Love the amazing swimming pools! Love the walk over to beach and hotel prepares the mat and beach towel. Chocolate hour is superr! All staf are super nice! Making the stay very very enoyable. And next to it, the small cozy neat mall, love it.

Lovely stunning Resort, in walking Distance near clean Jambaran Beach. Great, friendly, carefull Staff. Huge cosy pool area with poolbar. Excellent Housekeeping - always very clean room. Big Hotel property for Couples, Families and everyone. Great selection at breakfast buffet and special dining buffets. Very good quality of food and drinks. Go there !

This is our second time staying at Mövenpick Resort & Spa Jimbaran Bali. We arrived too early from check in time, we spent until check in time at Mövenpick Cafe which is located not far from the hotel lobby, enjoying the peaceful Balinese atmosphere with a cup of coffee and a beautiful cake. This time we checked in assisted by Ms Jacqueline who was very helpful and informative for us. also we met Ms Mila who helped us the first time we stayed at Mövenpick Resort & Spa Jimbaran Bali, all the staff at the front office were very friendly and we felt welcome here. This time it's even better we stay at Junior Suite Room. The room was huge and clean. The bed is very comfortable make our rest so well at night. The Guest Experience Manager Mr. Alfian is so kind and attentive. He always makes sure we had a great stay at the hotel. The breakfast also have more selections this time and almost all of them taste good. The swimming pool was the place that we never missed to spent because it's huge and peaceful. We had a chance to swim twice at the pool, the water clean and well maintained. Eventho, The hotel doesnt have a beach front, it has free buggy that will take you to the beach for free. Unfortunately I found out about this last day before I checked out. For sure I will stay here again when I visit bali. This month maybe we will come back here. Thank you Mövenpick Resort & Spa Jimbaran Bali for a really great experience.

The staff are so friendly and efficient. Pool is fantastic and the atmosphere very relaxing. Seafood buffet and indeed all breakfast and dinner servings, were of the highest quality and taste. Thank you to all staff at Movenpick....see you again !!