I took my two aunts on a Monday evening at the bar restaurant around the pool to chill around some nice drinks and light food. While the drinks arrived relatively quickly, the food never made it despite me repeatedly asking our waiter to check on our order and the waiter repeatedly assuring me that our order was on its way. It was eventually explained to me that the “system” did not register the order from the waiter. Not sure I understand why the waiter kept saying the food was in its way!!! To top it all, we had to wait for a good 20’ to get our car from the valet parking because the clerk was too busy helping the bell boy delivering luggage to the rooms!!! I complained to the manager on duty who simply apologized for his staff poor performance.
The location is great, has adults and kids pool, the beach is absolutely perfect. Very friendly and focused on details The shuttles service is very helpful and for a reasonable price. I would like to thank Mr. Jallel Nafti and Mrs Fatima for their help and everything they did to make our stay very smooth. The concierge team are extremely helpful and friendly. The rooms are quite big, clean and has everything you need, we had room number 135, has a great beach view and very close to the pool area. I strongly recommend Moevenpick Gammarth!
Kallisti spa at this Hotel is incredible staff always polite and focused on details. I had a treatment by Lilia an incredible body work professional- a deep tissue massage by this very talented lady allowed my travel worn body to relax and unwind after far to many days traveling- this SPA is heaven and certainly nourishes the soul. Movenpick you are very lucky to have such talented staff
Very nice hotel and great service Customer service was amazing and special thanks to WIEM for making everything easy, she is so helpful and welcoming. Hotel location a d view is great There coffe is fabulous. Keep it up
The location, the food, the service, the staff …..everything was absolutely perfect. I had the best stay in Tunis. I was there for a business trip but I felt that I was in holiday. I will definitely go again.