Excellent location and an amazing beach, there is no doubt. The pool area is very pleasant. The main areas of the hotel are quite well maintained. The gastronomic quality is correct. What makes this hotel disappointing is clearly the service; whether at the reception, breakfast, terrace, etc. The feeling is that you are disturbing them, not pleasant, and very slow. Absolutely not professional. It's a pity.
Relaxing with great service with a wonderful view over the Mediterranean, next time I will definitely have my family over to enjoy such and experience, needs to keep the standard for a long time . 3 nights were not enough I would rather be here for much longer … maybe next time :)
The placs is amazing, it has a lot of services and nice rooms. The furniture is so comfortable and very beautiful atmosphere. During my 4 nights I could say nothing but the best of resorts (hotels) That I have been in. The cuisine is more than tasty and got good amount of dishes. Deserts weren't the best but it's still acceptable. The customer services is highly appropriate and doing amazing especially one in the reception called reem. She was friendly and totally cooperative.
A warm welcome with a hight light smiling from the front desk especially Mrs Fatma the hotel was amazing, nice view and friendly staff and well training by Mr Radhwen F&B manager and Hafssi the main bar it was a nice room with a magnificent view of the pool and sea i highly recommend you this hotel guys
Not professional at all. Made pickup from airport and we found a person with them brand but did not help us. Then we had another reservation but the room was not ready and they change it. I think he lost his credibility and staff was not like before.