Good experience at this place Here for the 10 th time , this tells you something I only come here due the staff who have been here for years they know how to make you feel at home Big 5 stars to the chef Fehmi for his excellent food m Love the lobster and the fresh seafood he prepares daily . 5 stars to the security staff especially Maher 5 stars to the room cleaning services Hazard , she’s always looking after us and doing an excellent job keeping our rooms spotless daily . Thank you all and would recommend this place .
#Room is oky and clean **** #Food is bad only omlet is good ** #Pool is full .. and bed pool is so derty and old * #Securty of the door is wonderful and he can tell you hi 1000 time in the day with big smile ***** #House keeping "sarah" is the best one in all the hotel and she is the only smiling worker in all the hotel ***** #Hotel position is great near resto and bars and club and disco ***** #hotel design is realy woooow ***** #Beach is privat but not good its like old generation *** #No music in all the day i dont know why ?? * #Evening at night by the pool is beautiful ***** In general, the hotel is not bad, but very full .
A hotel worth recommending. The downside is the outdated photos - the large bar between the hotel and the beach is decommissioned and there is no trace of it. Being on the beach, you have to go to the hotel bar, which makes it much more difficult to relax. The second and definitely the biggest minus is the pool service. At 8 o'clock there are no more sun loungers. Guests after one day of stay already know that in order to "get" a deckchair, you have to book it max at 7 am. The beach service, which shows up around 7:30, takes all the free sunbeds with towels, empty suntan lotions and beach toys left by guests who have already left. As I was already lying on a deckchair, the employee brazenly tried to take some of my newspapers because he said that I don't read all of them at the same time. Then the beach service catches with its corrupt eyes guests who are looking for sunbeds and if someone gives a tip, an obliging employee finds and provides previously reserved sunbeds. I reported this to the reception desk, I also sent an email and during my stay, unfortunately, nothing has changed, so apparently the hotel accepts this practice. Advantages: Proximity to the center, excellent cuisine, cleanliness. Cons: No beach bar and a definite minus for pool service who reserve sunbeds and provide them for bribes. These workers are definitely for replacement !!!
Nice hotel, very friendly stuff good food. A massive improvement potential though: - A little more organisation and plan would help, all rmployees are running like headless chicken all the time whereas they really should not if things were just a tiny bit organized - Upon check in, you get handed a banch of cards and off you go. We had to figure out everything ourselves, where breakfast is, where the lift is, ..... - check in lasts forever and two days, if they would prepare everthing before hand, it would just be the formalities and would save everyone time
---Best Complements to the Spa Staff; Front Desk Ms. Nour and our massage therapists; Ms. Rim (Rym) and Ms. Zouhour we really appreciate you all and we are recommending a raise and praise by associates for their hard good work... We will recommend to all our friends in travel.--- Thanks Again Salam Thomas family