The Worst Hotels in sousse don’t believe the 5* star ! Dirty pool and beach ! Also dirty food ! security is impolite and rude ! the strategy of marketing of this hotel is the put a few luxury car in the parking to attract people no more ! Avoid it at all cost
Beautiful building but as in other hotels in Tunesië staff is terrible. When checking in you feel like “ah nice,friendly and competent staff” but a side from the reception staff it just terrible. Well that is if you are “all inclusive” I must add. We booked a poolside room, but there where no poolside rooms available so we had to take what they could give us. That was a big downer becouse from e beautiful view we got a depressing view (watch photos) You can sit the whole evening and order drinks at 3 different waiters but you just won’t get a drink. The are running around bringing the “not inclusive” there drinks. There are nice restaurants in the complex that are not included. They serve burgers and grill at the pool. But of course “extra pay” At the beach staff is running around wit pizza, fries and drinks, when you order something (of course) all inclusive is self service 😭 When you do manage to get a Mojito there is absolutely no alcohol inside. The food at the buffet is stone cold no matter what time you arrive. It comes cold from the kitchen. When you tell the staff they just say “Oke” and go about there business. Complaining at the food and beverage managers is picked up great by this man, apology and free a la carte order. I have had bad stomach cramps my whole stay at the Mövenpick and I think the cold food is to blame. There is NO MIDNIGHT SNACK! We asked at Pateo 3 nights but just got “no only room service” every time. There are 4 guests for every sunbed so it’s war every day at the beach. At 7:30 al the beds already have a towel on them so there is no getting a bed at the pool or the beach. We are a fit couple and like to workout daily, but this “gym” is just a joke. A small (very hot) room that is smaller then the toilets here where there are some free weights and treadmills cramps into a corner, an extremely annoid girl that doesn’t speak one word of English and gives you an angry face full of disgust when you ask her something. We can’t take it anymore and are going to spend the last few days at the Marriot down the street
Staffs: Helpful- 5 star Food: not that good. I would rate food like 4* or even less. Beach: not nice at all-3 star- I was the most dissapinted from the beach. Others can be ignored.:) Not many activities Sushi restaurant: They give us very little pieces of sushi. 3*
I'm very satisfied with my journey in Mövenpick, it was a fantastic and well cleaned hotel. Great vibes especially at night. The room was comfortable and very clean 👍. The cleaning women are very nice and so is the housekeeping manager! Very professional staff members. The Lounge has a great quality⭐. The bathroom is well organized and clean! The restaurant is very attractive! And the food is just so tasty!! And not to mention how the pool is enjoyable and large despite the many people on it. This is definitely the best hotel I've ever visited in Tunisia, I highly recommend 👍
Nice hotel……but the check in took us 2 hours, this is not oké and very frustrating after a long journey and travelling with kids. There was not even a reason or an explanation. Not even a sorry. This is really disappointing. Would not recommend this welcome.