뫼벤픽 호텔 스쿰빗 15 방콕

I have stayed at this hotel ever since it was finished in Bangkok. I changed from another regular hotel as Movenpick had very comfortable beds - simlet to Australia, the rooms are great , executive club lounge is fantastic and the service from all the staff and management is fantastic. All staff are freindly, great you with a smile and make you feel at home. Mohammed we have known for many years and it's always a pleasure to see him when we come back to the hotel. I have been there many many times with work colleagues, clients and by myself..... gym is fantastic - great selection of free weight and machine, pool area is great with great lounges and also a rooftop garden area to relax away from the hustle and bustle of the streets

A very nice hotel on the surface. Room was clean and tidy. Nice swimming pool. Efficient lefts. A tuk-tuk service to the underground station. Their service at times was less than satisfactory. We arrived @ 0900hrs - our room had been booked 2 months earlier - yet we were told that we would have to come back @ 1400 hrs! After complaining they did get a room for us @ 1130. The service in the restaurant and food quality was excellent. The breakfast buffet was quite varied. The pool bar service was very poor in the evening, but excellent during the day. Our promised breakfast box @ 0430 wasn't there and if it wasn't for our taxi driver we would probably still be waiting. A nice hotel but varied service - expect to wait!

I have had best vacation in my life thanks to the advice and masterful guidance from Num an amazing member of the concierge team at the Mivenpick Hotel Sukhumvit 15 Bankok. They not only matched me me with sites and attractions tailored to my interests. They were also able to Entice me for off the beaten path and explore attractions known only to Bangkok locals the best street food and restaurants locations, partys and events and hidden islands destinations. I recommend Num at Mivenpick Hotel Sukhumvit 15 Bangkok for any one looking to explore and experience Bangkok.

One of the worse customer service ever by a corporate sales person named "Nancy". I initially called and asked to build a relationship with the hotel for my corporate. Not only that I was not welcomed, the person named "Nancy" set her *itchy tone and talked to me in such a sarcasm way. I even called her back asking if I did not communicate right to her. She replied "I normally deal with travel agencies with hundreds room of booking so this is how I talk" From a person in service industry, she should have more education inside out. Starting from her mindset.

The hotel lobby was immaculate and grand. The staff super friendly and helpful. Thats where the positives stop. The rooms are dated and are in clear need of some refreshing and updates. The rooms are not in the best shape but were at the least fairly clean. The internet is terribly slow. I could barely get anything to load properly let alone watch Youtube without intermittent pauses. The hot water isn't very hot, it goes hot to cold and back to hot again and is super inconsistent. The phone in the room doesn't even work properly, no one at the front desk ever responds to your calls and when I tried dialing out locally multiple times, it would never connect. I tried multiple times. You get what you pay for here and maybe less. For a five star hotel, it does not live up to that title where such basics need so much improvement. At best 6/10 only because the staff were so great, the room and hotel itself, not so much.