Mövenpick Jumeirah Lakes Towers
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Where Life Tastes Sweeter
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I stayed 7 nights in the hotel, I liked it very much. Nice hospitality. I thoroughly enjoyed my stay here. I met few persons in this hotel. They are very nice and received me very well. Shiva, Sai and Venkat helped me a lot during my stay here. I'm new to Dubai and this is my first visit. These people taken care me very well to settle down here in my first week stay of Dubai. Thank you guys for all your help thanks a lot.
Overall all great, room is spacious and comfortable, breakfast is very nice, staffs are helpful, kind, and informative. Special thank you tol Yolanda, Deeping, Pema at the breakfast, chef purushu, prakesh, pram -Tawfik alkilani
Very beautiful and nice . very good service with very serious and polite employees. very nice view from the room. very clean and luxurious hotel. the hotel is very clean. the employees are always at our disposal if needed.
I arrived to this hotel early in the morning after an exhausting overnight flight. I checked in the room which was presented to me as Superior King room, but: 1. Toilet flush was not working, you had to push it hard three times in order for water to appear 2. The curtains at the window were to narrow to actually make any sense and cover the daylight (I was planning to sleep after long flight) 3. I tried to reach out to the reception desk several times via in-room phone - no answer. I found the hotel phone number in google maps, but they did not pick up either. So I went downstairs to check out. They charged me for 2 nights (800 aed) anyway. They proposed to move me to a different room, but I am not ready to spend more time and go downstairs very time they ignore the phone. This stay was humiliating and I am personally offended that hotel did not make even a discount for the trouble — this shows the lack of respect to their customers and zero responsibility for poor service.
Everything was perfect. Zahid (reception) helped us fantastic during our stay. He never got tired of us when we came back with a question. He was always friendly and very helpful. Also the breakfast was excellent as was the cleaning of the rooms. We likedthe hotel very much.
Frequently asked questions
The address of Mövenpick Hotel Jumeirah Lakes Towers is:
Cluster A - Jumeirah Lake Towers
United Arab Emirates