Mövenpick Makkah

Location is very good near to Al Haram, but their services is very poor you may wait for 1 hour just to get a service. Staff from the kitchen are not friendly at all and there is nothing special about their services. I don’t really recommend it..

When stayed in this hotel during visited masjidil Haram for Umroh, my experience: very good service, quite close to the Haram mosque (easy to reach the Haram mosque), good servant as well as the food.

this stay was the baddest in all my life ,, the hotel staff and manger is very poor communication ,, very bad attitude , I booked through booking.com , the check in they take very long time to let me go on my room (we arrived 10:00pm) , they don’t know how can charge my booking credit card !!! They was unhelpful - unprofessional and the breakfast was included in my booking and they refused to let me take my breakfast !!! I’m showing them the booking that have it ,, and they say no !!!! I have traveled more than 50 different country ,, and I stayed in the most of famous hotels ,,, Really it was the worst ever ………

I booked this hotel early, nearly two months in advance and thus I secured a very good deal for my two days/one night in Makkah. For around US$65, I booked a clean room with a buffet breakfast, within less than 5 minutes from my room to the Haram I will start with the Cons though: - The hotel a is in a maze of a shopping centre and multiple hotels. I got lost few times. If you entered the building from the wrong gate you may go in circles for 15-20 minutes! Keep in mind please that I stayed for two days/one night only so probably if you stayed for few nights you will get better. - I requested Haram view room, ended with a very nice view of construction in the outside of the Haram :). Later I discovered that there are Haram view and Kabbah view. Save your money as normally you should be in the Haram most of the time. If you want a view, buy a poster. - if you are travelling on your own like me, using the new high speed train, the hotel is 10-15 minutes walk to the free bus station that takes you to the train. If you need a taxi to thectrain or to perform ihram outside the Haram boundary, you should expect to walk too. Being close to the Haram means less allowed traffic near praying times. Pros: - very delicious breakfast. - I was allowed to check in early, around noon - You are allowed late check out. Free for an hour or two then for a reasonable fee (% from your room rate) - very near to the Haram and Umrah gate (King Fahd gate). About 5 mins from your room to inside the mosque - for lunch/dinner, there are tons of options in the building. There is a food court in the shopping centre of the hotel. There are several food options also in nearby buildings & towers - a hyper market in the building. You can buy water, juice, fruits, cheese, bread, etc and generate some savings in light lunch/dinner if you want - The room is spotless. It comes with a safe (not mentioned in the hotel website), mini fridge, electric kettle, iron, and hot plate. Didn’t check if the hot plate is operating though. In summary, this hotel is a very good option. I will always consider it in the future if I can secure a good price. I was told by a receptionist that my price was very good and if I tried to book the same room today it will cost four times. I booked early through the Accor hotel App “All” as mentioned before

Very convenient n nice place to stay staff waz cooperative haram is ver near nice eating places nice shops very clean bathrooms n rooms we had a great quality time easy acces to elevators n parking lots