Frequently Asked Questions

Mövenpick Resort & Residences Aqaba is situated in the centre of Aqaba city at the South of Jordan. The resort is just 10km from King Hussein International Airport and is close to the archaeological sites of the Islamic City of Ayla.

Mövenpick Resort & Residences Aqaba address is:

King Hussein Street
11171 Aqaba
Jordan

Mövenpick Resort & Residences Aqaba is located in the centre of Aqaba which gives guests the opportunity to discover land and water activities such as:

• Scuba diving 
• Water sports
• Wadi Rum desert safari
• Golf
• Horse riding
• Outdoor adventure park
• Birds observatory
• Red Sea Aquarium
• The remains of The Early Islamic city of Ayla
• Aqaba castle
• Oldest Church from the late 3rd century AD
• Local shopping 
• Gastronomic authentic food experiences

Mövenpick Resort & Residences Aqaba opened its doors in April 2000.

Mövenpick Resort & Residences Aqaba provides guests direct access to the resort's own private beach.

Mövenpick Resort & Residences Aqaba is situated in the heart of Aqaba city.

Mövenpick Resort & Residences Aqaba provides the follow property amenities:

• 297 luxurious and comfortable rooms, as well as 82 suites and apartments. Ideal for solo travellers to big families and groups
• Eight restaurants and  bars
• Health club with four swimming pools
• Kids pool and Little Bird Kids Club
• Private Red Sea Beach
• Meeting facilities
• Wedding venue
• Free scheduled shuttle from King Hussein International Airport
• Complimentary Wi-Fi

Mövenpick Resort & Residences Aqaba caters to all types of visitors, from adventurers who are looking to obtain new water sports' certifications such as scuba diving, fly board, water skiing and wakeboard courses. Guests can also enjoy a variety of resort activities such as aqua aerobics, meditation yoga by the beach, family olympics, kids movie night, arts and cooking classes as well as a wide range of team building activities that can be tailored by the resort animation entertainment team. For more details contact the resort's WhatsApp by chat at +962798200327.

Mövenpick Resort & Residences Aqaba provides the following room amenities:

• Complimentary Wi-Fi access
• Complimentary tea and coffee making facilities
• Mountain or sea views
• Access to private beach, pools and kids club
• Free scheduled shuttle from King Hussein International Airport

Mövenpick Resort & Residences Aqaba has a selection of 8 restaurants and bars to choose from, offering a range of international cuisine. From fine dining Turkish cuisine to seafood specialities and snacks.

The well-known Casalingo Italian Restaurant is located at our sister property Movenpick Resort & Spa Tala Ba. Free transportation from the resort can be arranged by advanced booking.

All restaurants at Mövenpick Resort & Residences Aqaba serve halal food.

Mövenpick Resort & Residences Aqaba offers 120 parking spaces including easy access for guests with special needs and disabilities.

Mövenpick Resort & Residences Aqaba provides a selection of opportunities to exercise during your stay in Aqaba. The resort has an indoor gym with state-of-the-art equipment as well as an outside wellness area where guests can choose from aqua fitness or a choice of outdoor exercises.

Mövenpick Resort & Residences Aqaba offers guests a health club with massage rooms, providing a selection of body and facial treatments as well as a separate male and female sauna and jacuzzi. To view the wide range of treatments offered, we encourage our valued guests to visit the award-winning Zara Spa, located at our sister property Movenpick Resort & Spa Tala Bay. Advance booking can be made through the resort's front desk, as well as transportation arrangements to our sister property.

Mövenpick Resort & Residences Aqaba offers daily cleaning of rooms. Guests wishing to request additional cleaning services can contact the resort's guest service centre in advance.

Mövenpick Resort & Residences Aqaba provides meeting facilities, these include three function rooms accommodating up to 550 guests. The resort is ideal for conferences, banquets, and private gatherings.

Mövenpick Resort & Residences Aqaba is a wedding venue that offers a selection of stunning and flexible settings to celebrate your special day. The resorts' elegant Al Murjan Ballroom is purpose built to easily accommodate and customise your wedding preference or divided into two parts for smaller events. The resort also provides an array of mesmerising outdoor settings which include a private jetty and private beach.

Our employees at Mövenpick Resort & Residences Aqaba speak English, Arabic, Russian, French, Turkish, Indian, Indonesian, Filipino and several Kenyan languages.

Mövenpick Resort & Residences Aqaba has four swimming pools, including kids and adult swimming pools. Three of these pools are heated on cooler days.

Check-in at Mövenpick Resort & Residences Aqaba is from 4:00pm, while check-out is until 12:00pm.

You can contact Mövenpick Resort & Residences Aqaba on +962 6 5005300 or chat via Whatsapp Application on +962 79 82 00 327. Our professional and friendly team are here to help.

You can contact Mövenpick Resort & Residences Aqaba by emailing our reservations team on Resort.Aqaba.Reservation@movenpick.com or by emailing our resort team on Resort.Aqaba@movenpick.com. Our professional and friendly team are here to help.

Mövenpick Resort & Residences Aqaba rates depend on season, length of stay, package, number of accompanying guests and booking date. Please download the Accor app for the best membership rates and updated pricing.

Guests can reach Mövenpick Resort & Residences Aqaba via local taxi or by pre-arranging the resorts' airport shuttle service in advance.

Mövenpick Resort & Residences Aqaba provides an airport shuttle service. Prior booking is necessary in order to adhere to safety precautions.

Mövenpick Resort & Residences Aqaba is a family friendly resort.

Mövenpick Resort & Residences Aqaba offers a selection of children facilities. These include indoor and outdoor playing areas, kids swimming pool, babysitting services and a 24 hours children's menu.

Mövenpick Resort & Residences Aqaba provides designated smoking rooms as well as outdoor restaurant terraces.

Unfortunately, Mövenpick Resort & Residences Aqaba does not permit pets.

The dress code for our restaurants at Mövenpick Resort & Residences Aqaba is smart casual, while a casual beach outfit is recommended on resort grounds and proper swimwear must be worn in swimming pools.

Mövenpick Resort & Residences Aqaba offers a selection of rooms. From deluxe rooms, bridal or executive suites, and studio apartments to newly renovated 2-bedroom/3-bedroom residences, 3 and 4 bedroom duplex units located in the main building as well as a luxurious royal suite.

Mövenpick Resort & Residences Aqaba offers local and international breakfast choices.

Mövenpick Resort & Residences Aqaba is fully compliant to the Accor ALLSAFE protocols along with government local regulations.

COVID-19 procedures for Mövenpick Resort & Residences Aqaba:

• Signage and markers are in place to communicate physical distancing protocols in public spaces
• Contactless check-in and check-out and payments whenever possible
• Guests temperature taken at hotel entrance
• Increased frequency of cleaning and disinfecting are in place for public areas, with special attention to high-touch points
• Social distancing enforced in all common areas
• Extensive cleaning protocols are in place between guest stays to ensure rooms are safe for guests
• Extensive housekeeping training and auditing have been given to staff
• Disinfection of frequent high touch areas (TV remote control, amenities dispensers etc.)
• Removal of non-essential items in rooms (available at the reception upon guest request)
• Personal Protective Equipment (PPE) is worn by all and changed after each guestroom
• Hand sanitizer stations can be found in key areas throughout the hotels
• Face coverings are mandated for all employees and guests in all indoor public spaces

The safety of our guests and employees is of the utmost importance, as a result Mövenpick Resort & Residences Aqaba has implemented ALLSAFE label procedures. This includes enhanced cleaning protocols and a safer approach to dining. For more information please refer to the ALLSAFE label procedures.

The cancellation policy at Mövenpick Resort & Residences Aqaba depends on the type of booking. We have rates with flexible cancellation policy until 12 noon on the day prior to arrival, as well as discounted bookings which require full payment at the time of booking but don’t allow any change to the reservation and in case of cancellation the payment is taken as a penalty. For more information please contact our team on +962 3 2034020.