Mövenpick Hotel The Hague
Contemporary Mövenpick boutique hotel in the centre of The Hague
Mövenpick Hotel The Hague represents a modern interpretation of the idea of The Netherlands as a “Warehouse of the World”. This stylish 72-room boutique hotel fits the lifestyle preferences of modern global travellers. With a restaurant, Coffee & Wine Lounge, fitness area and three meeting rooms, located in the heart of The Hague, this is the ideal spot for business trips or to leisurely explore the city’s shops and museums. Hotel room sizes range from 21 to 42,5 sqm. and offer spacious bathrooms with walk-in rainfall showers and some with a charming view from your private balcony.
Rooms to relish
Restaurants & Bars
The Place to Savour Life
Facilities & Activities
Where Life Tastes Sweeter
Meetings & Celebrations
Memorable Meetings & Sparkling Celebrations
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Recommend to anyone that likes to be away from the madding crowds. Beautiful ambience to the hotel and the staff were super helpful. Comfortable rooms and bedding. Easy location for walking around and experiencing Den Haag.
Have stayed in many fine hotels worldwide but felt very disappointed with the Movenpick in the Hague. The hotel seemed to be short of staff with sometimes queues lining up to reception and services being slow. My wife and I arrived on the 17th of June - 4 nights. On check in we were told an additional 50 euros had to be charged to our debit card to cover any extra expenses - this or the balance thereof we were assured would be refunded (as of today no refund received) . We asked for a quiet room not close to the lifts - our room 312 was just opposite the lifts. Room 312 is modern and spacious but the light blue sofa made out of material was heavily stained. My wife would not sit on it and we asked if this could be replaced. A replacement was not possible, the sofa would need to be taken for a deep clean but they offered to upgrade us to the 4th floor executive suite . Room 419 was exactly next to a lift - a bigger bathroom and a terrace but again with a heavily stained light blue sofa and with the walls having suffered the wear and tear of suitcases, etc. The room did not have a work desk (room 312 did) - we asked if a work desk and chair could be placed in the room and reception promised to look into it and revert ..we heard nothing more from them. Believe the hotel needs to pull up its socks so as to reflect the price they charge. The dirt/stains on the sofas is a disgrace and should be changed forthwith. In the meantime I await the refund of the 50 euros (have emailed them but no response todate).
Part of a short break to the Netherlands, the three nights I spent here was my first visit to The Hague. The hotel is modern and in a lovely part of the town, steps away from the Royal shopping streets with their eclectic mix of shops and cafes etc. It’s also really easy to walk to the main centre and railway station. The glorious beaches (yes, this was a surprise to me as well) are a pleasant couple of miles walk away or a short tram ride. (Tip - if you’re likely to visit the Netherlands, invest in the anonymous OV-Chipkart (currently about €7.50) as it’s easy to top up and can be used across most of the country on trains, trams etc) Check in was excellent - mostly due to the lovely member of staff who spent a long time explaining everything. Wonderful scent in the hotel as well throughout. My room was a large suite on the fourth floor with an impressive balcony perfect for catching the evening sun. As others have mentioned, the bathrooms are lovely, and on the surface so is the room. There was a nice welcome gift, plenty of coffee pods and a selection of teas plus two small bottles of water (sadly never replaced during stay) I’ll continue with the positives then come back to the issues … Breakfast is fine … it’s pretty standard hotel fair for a buffet. Nice coffee from a machine you operate yourself so be prepared for slight wait if restaurant is busy (likewise toaster). There’s a selection of hot items and you can ask for fried eggs or an omelette though they didn’t tell me that. Oddly, they are unable to cook poached eggs (which even I can do with my limited cooking skills). Breakfast staff all very friendly and on hand to explain to those that needed it why an espresso cup wouldn’t hold a latte (seriously) The bar area was fine and again a nice outside area to sit in. First night a really helpful lady assisted me with wine choice. The next couple of days an equally friendly lady was working there, although on the third day I did have to try and find her to get served. One problem here, on both days, there was a group of people who’d moved the chairs around and were holding a meeting, blocking the way and generally not creating the atmosphere the bar was intended for. I’d also note that the ‘chocolate hour’ still listed on the website, is still not taking place ‘due to covid’ … breakfast is back to normal and there’s no mask wearing so unsure why this is still missing. Perhaps remove it from the website in the meantime? Another good thing is they have a ‘green’ incentive. You can opt to not have your room cleaned and you get a €5 voucher to spend in the bar or restaurant. I did this on the first day and arrived back to find my voucher. As I was on my own, I opted to do this for the second night as well. I returned back and the room had not been serviced but there was no voucher. I enquired at reception and the helpful lady looked into this and said ‘my colleague has declined the request’ but could not say why. There was no indication you could only use this incentive on one night and if this has been the case, then housekeeping should have cleaned the room and explained. To be fair, even the receptionist didn’t know why this had happened and just have me the voucher. I’ve still not had an explanation from management about what went wrong here. Now the not so good. This is mainly failings by housekeeping on attention to detail. As mentioned, the room looked lovely on first glance but look a bit closer and there were some issues that shouldn’t have been there (given especially this is a flagship room at quite a high price) - fridge had a build up of dirty ice and the fridge shelf was just on its side in the unit -mirrors were poorly cleaned -the door to the balcony had hand prints on the glass so clearly hadn’t been cleaned since last guest -cigarette end on balcony - several wall marks and scuffs that could very easily be touched up - stain in chair which again wouldn’t take much to get cleaned - cracked lampshade by bed - TV not updated so time wrong and several channels didn’t match the tv planner -sticky ring mark from previous guest by bed I mailed the manager while at the hotel still but received no reply at the time. When I checked out I was told he was away until the following week. After a follow up, the hotel manager did reply and was apologetic and pleased that there were so many positives comments. He did say all points would be followed up … but I guess that’s something I’ll have to take his word for My main gripe here is I always make a point of highlighting both the positives and the negative when I leave feedback. On this occasion this was an expensive three nights for me. Given the number of issues with the room, the green voucher debacle, the missing chocolate hour etc., I would have expected some kind of gesture such as a refund of the points used, a refund of part of the stay or something similar. Alas, nothing. The manager hoped to welcome me back to the hotel, but that was it … if there had been that little more effort to resolve the issues, then yes I’d have definitely gone back So, yes it’s a nice hotel (a mix of business types and leisure guests staying) in a nice area, but there are failings which are ‘quick fixes’. The hotel needs to do more to value guests and ensure they return if there have been problems
As a person with a platinum status in the Accor chain, I have to admit that the hotel is one big disappointment. I have never had such a negative impression after visiting a hotel and contact with management level staff. only the receptionist, a gentleman of Lithuanian origin, whose name I do not remember, saves the situation. someone should think about the promotion of this man, and certainly the replacement of the deputy reception manager.
Very pleasant hotel with friendly staff. We had a nice, large corner room on the 4th floor with a balcony. Lot's of natural light and quiet. Amazing bathroom! Location was ideal, just along from the Royal Palace and perfect for evening strolls. We found breakfast selection was fine and adequate. Ground floor area has nice comfortable seats for relaxing in or having a drink.
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Mövenpick Hotel The Hague is close to the miniature theme park Madurodam and the Old City Hall, Sawmill de Salamander, Station Hollands Spoor, Plein, Old Church Scheveningen (1450). Discover more things to do while in Amsterdam.