Mövenpick Hotel Amsterdam City Centre

Very bad experience!! We had asked for interconnecting rooms as we were a family with a child with special needs but to our surprise we were given rooms on 6 th and 10 th floor !! Inspite of repeated requests and assurance from the staff our rooms were not changed . We had to stay 3 nights . There is no complimentary drinking water bottles in the rooms .. or expected in 4 star hotel !!. Housekeeping is pathetic .. the coffee and tea sachets are not topped up , the toiletries are not replaced , one used towel on the floor was not picked up , sheets are not changed and the beds are not made properly.. the only plus point is the location . I will not recommend it for a long stay ., maybe for a night as a pre cruise night .

The room was clean and had a lovely view. We had requested a quiet room, but the person who checked us in told us the room had already been assigned and could not be changed. As it turned out, our room shared a wall with an elevator; and the noise was annoying; fortunately the elevator was not heavily used after 11 pm. We had paid extra for an executive room in order to get access to the lounge, but it was the worst lounge experience we have ever had. The lounge had coffee and soft drinks, but no alcohol and no snacks. The reception desk had no idea about the "happy hour" that had been advertised, suggesting we go into the bar and ask them. We were offered a drink in the bar ("red or white?") and when we asked about snacks the bartender called the kitchen and asked them to get us something. Thirty minutes later some not very tasty fried snacks arrived. We would not stay at this hotel again, nor would we recommend it to others.

This is a mid priced hotel with average rooms. Our room did not really have a view, it looked out onto another building. The storage was just a closet, no drawers. The bed was comfortable and the bathroom was roomy clean and the shower was great. The Movenpick is located right next to the "Bimm Haus" a music venue so it would be a very good choice if you were attending an event there. It is within comfortable walking distance to the tram line and central station. A surprise was the included breakfast. Buffet style with tons of fruit, cheese, breads and cereals. There were hot scrambled eggs and bacon also, I did not try those. The coffee though was from a machine that took forever to make one cup so there was always a line.

It was one of the best experience i had staying in this hotel breakfast was a great good service and very hospitality is all right and rooms was clean and good location is ok very quite and relax at the end i recommend this hotel

No online check in was offered by Movenpick Amsterdam hotel Arrived at 1pm and was told room not ready but they will not call or message me and will have to check again at reception to get update After 2 hours the room is still not ready and only got it after 5pm! At check out I wanted to speak to the manager regarding my Accor points which has not been reinstated for more than a month. I was told by Willem that the manager Stephan Damen did not respond to his call and asked me to wait. After almost an hour I found him at reception attending to check in guests He refused to speak to me and even threaten to have security remove me! I left without resolving the issue