Frequently Asked Questions about Mövenpick Hotel Frankfurt City

  • What type of room can I book at Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City provides Classic Rooms, Sleep Rooms, Superior Rooms and Junior Suites. Find detailed information about our room types and its amenities here.

  • What kind of breakfast is served at Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City serves a rich and beautiful American breakfast buffet with traditional breakfast items as well as warm food. Enjoy our delicious breakfast buffet for EUR 28.00 every morning from 6.00 to 10.30 am. On Saturdays, late risers can enjoy the breakfast until 2.00 pm. We offer a variety of hot beverages, Mövenpick specialties such as jams and cheese, Rösti varieties and much more. You can also order our continental breakfast or have a breakfast à la carte during your stay in Frankfurt.

  • What are the Covid-19 procedures at Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City has implemented all hygiene and safety procedures according to German government requirements. As such, we have set out the following COVID-19 procedures for Mövenpick Hotel Frankfurt City:

    • Signage and markers are in place to communicate physical distancing protocols in public spaces
    • Contactless check-in and check-out and payments whenever possible
    • Guests temperature taken at hotel entrance
    • Increased frequency of cleaning and disinfecting are in place for public areas, with special attention to high-touch points
    • Social distancing enforced in all common areas
    • Extensive cleaning protocols are in place between guest stays to ensure rooms are safe for guests
    • Extensive housekeeping training and auditing have been given to staff
    • Disinfection of frequent high touch areas (TV remote control, amenities dispensers etc.)
    • Removal of non-essential items in rooms (available at the reception upon guest request)
    • Personal Protective Equipment (PPE) is worn by all and changed after each guestroom
    • Hand sanitizer stations can be found in key areas throughout the hotels
    • Face coverings are mandated for all employees and guests in all indoor public spaces
  • What are the health and safety procedures at Mövenpick Hotel Frankfurt City?

    The safety of our guests and employees is of the utmost importance, as a result Mövenpick Hotel Frankfurt City has implemented ALLSAFE label procedures. This includes enhanced cleaning protocols and a safer approach to dining. For more information please refer to the ALLSAFE label procedures.

  • What is the cancellation policy at Mövenpick Hotel Frankfurt City?

    The cancellation terms and conditions at Mövenpick Hotel Frankfurt City vary in regards to your rooms booked. It depends on the day, the time of cancellation and the number of rooms you have booked. Please refer to our reservation staff to get more information via 0049 69 788 075 828.

  • Where is Mövenpick Hotel Frankfurt City located?

    Mövenpick Hotel Frankfurt City is ideally located next to the trade fairground, opposite the Skyline Plaza Shopping Mall. The city centre and all public transport are within walking distance from the hotel. The Main Station is just a 5 minutes walk and the airport is conveniently located 11 km from the hotel and 20 minutes by taxi (during normal traffic).

  • What is the address of Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City address is:

    Den Haager Strasse 5
    60327 Frankfurt Am Main
    Germany

  • Which popular attractions are close to Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City is conveniently located close to many of Frankfurt’s popular attractions. These include the Senckenberg Museum, Palmengarten, city center with Maintower, Goethe House, Paulskirche and Römer (town hall), river Main with ship cruises and the popular Bahnhofsviertel with bars, restaurants and shops.

  • How long has Mövenpick Hotel Frankfurt City been open?

    Mövenpick Hotel Frankfurt City opened its doors in 2006, the iconic year when Germany hosted the FIFA World Cup.

  • What are some of the property amenities at Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City provides the following property amenities:

    • 288 contemporary hotel rooms and suites
    • Mövenpick Restaurant and Bar
    • Business corner
    • 12 meeting and conference rooms for up to 350 guests
    • Panoramic roof terrace
    • 130 sqm fitness area on the upper floor
  • What are some of the room amenities at Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City provides the following room amenities:

    • Complimentary Wi-Fi access
    • Air-conditioning
    • Tea and coffee making facilities
    • Minibar
    • One bottle of mineral water
    • Spacious bathrooms with walk in shower or bathtub and eco-friendly bath supplies
    • LED TV with a variety of international TV channels
    • Free access to our fitness centre
  • What food and drink options are available at Mövenpick Hotel Frankfurt City?

    The Mövenpick Restaurant at Mövenpick Hotel Frankfurt City serves regional and international dishes with a Swiss touch which include Mövenpick beef Tatar or veal Zurich style with Roesti. Whereas, the Mövenpick Bar offers a selection of small snacks such as burgers, salads and soups as well as fancy cocktails, fresh draught beer and the famous Mövenpick wine.

  • Is parking available at Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City offers public parking, operated by a third party and located in the garage underneath the hotel.

  • Are there opportunities to exercise at Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City offers guests plenty of opportunities to exercise. The hotel has a 130 sqm fitness centre with state-of-the-art equipment such as treadmills, stationary bikes and equipment suitable for barbell exercises. The fitness centre also provides a direct connection to the hotels’ large rooftop terrace which can be used for your daily workout. Free water and towels are also provided. In addition, for guests who enjoy working out outdoors, there are several running tracks in the vicinity of the hotel.

  • Are any cleaning services offered at Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City offers daily housekeeping services which includes the cleaning of your room and its amenities. A dry cleaning laundry service is also available via a third party.

  • Does Mövenpick Hotel Frankfurt City offer any business services?

    Mövenpick Hotel Frankfurt City is a business and conference hotel in Frankfurt city. The hotel offers a business corner with complimentary use of computers and printers, as well as 12 multifunctional meeting rooms, equipped with state-of-the-art conference and communication technology.

  • Does Mövenpick Hotel Frankfurt City have a swimming pool?

    Unfortunately, Mövenpick Hotel Frankfurt City does not have a swimming pool. However, opposite the hotel there is the Meridan Spa Centre where you can find a swimming pool, fitness centre, saunas and spa treatments. 

  • What are the check-in and check-out times at Mövenpick Hotel Frankfurt City?

    Check-in at Mövenpick Hotel Frankfurt City is from 3:00pm, while check-out is until 12:00 pm.

  • What is the phone number of Mövenpick Hotel Frankfurt City?

    You can contact Mövenpick Hotel Frankfurt City on 0049 69 788 0750, 24-hours a day. Our professional and friendly team are here to help.

  • What is the email address of Mövenpick Hotel Frankfurt City?

    You can contact Mövenpick Hotel Frankfurt City by emailing our team on hotel.frankfurt.city@movenpick.com. Our professional and friendly team are here to help.

  • How much does it cost to stay at Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City rates depend on season, length of stay, package, number of accompanying guests and booking date. Please download the Accor app for the best membership rates and updated pricing.

  • How can I get to Mövenpick Hotel Frankfurt City from the nearest airport?

    If you are arriving to Mövenpick Hotel Frankfurt City by car from the nearest airport you can take:

    • A5 motorway, exit Westkreuz Frankfurt, then head towards Stadtmitte.
    • Follow the signs for Stadtmitte as far as the Messeturm’s car park.
    • Turn right after the Messeturm and the Frankfurt Festhalle onto the “Platz der Einheit“.
    • Turn right at the traffic lights after 150 meters. Enter “Den Haager Straße 5” into your GPS system and follow the signs for the hotel and the shopping mall “Skyline Plaza“

    If you are arriving by plane, train, S-Bahn, underground or tram you need to take:

    • A5 motorway, exit Westkreuz Frankfurt, then head towards Stadtmitte.
    • Follow the signs for Stadtmitte as far as the Messeturm’s car park.
    • Turn right after the Messeturm and the Frankfurt Festhalle onto the “Platz der Einheit“.
    • Turn right at the traffic lights after 150 meters. Enter “Den Haager Straße 5” into your GPS system and follow the signs for the hotel and the shopping mall “Skyline Plaza“.

    If you require further information then please view our location page or contact the hotel directly on 0049 69 788 0750 and one of our dedicated team members will be able to assist you. 

  • Does Mövenpick Hotel Frankfurt City have an airport shuttle?

    Unfortunately, Mövenpick Hotel Frankfurt City does not provide an airport shuttle service. You can reach the hotel via train and S-Bahn (S9) by:

    • Taking the S9 regional railway (S-Bahn) to Hauptbahnhof.
    • At Hauptbahnhof, change to the U4 underground line to Bockenheimer Warte or tram number 16 towards Ginnheim, and get off at “Festhalle/Messe”. 
    • The hotel is located directly behind the Festhalle. Please do not take the S-Bahn to “Messe” station.
  • Does Mövenpick Hotel Frankfurt City offer any wedding venues?

    Mövenpick Hotel Frankfurt City provides nice function rooms that are suitable for weddings and other festive occasions. Please get in touch with our convention sales team, they will create individual packages based on your ideas.

  • Are children allowed at Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City is a family friendly hotel. Please ask our reservation or reception team for our family offer which entitles you to use different equipment, such as a cot, highchair, bottle warmers, etc.

  • Are there any children facilities at Mövenpick Hotel Frankfurt City?

    Unfortunately, Mövenpick Hotel Frankfurt City does not have any children facilities. However, there are several playgrounds in our neighbourhood as well as nice parks and the swimming pool ‘Rebstockbad’ which is a pleasant place to spend the day with your children.

  • Can you smoke inside Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City allows smoking only in private smoking rooms. There are 8 smoking rooms available. Smoking is prohibited in all other public areas apart from the garden and in front of the hotel.

  • Is Mövenpick Hotel Frankfurt City dog friendly?

    Mövenpick Hotel Frankfurt City is a dog friendly hotel. Please inform us about your dog when booking.
     

  • Is there a dress code at Mövenpick Hotel Frankfurt City?

    Mövenpick Hotel Frankfurt City has a smart casual dress code for breakfast, lunch and dinner. Same applies for our bar. We do not permit pyjamas and slippers at breakfast time.