Mövenpick Karachi

I highly recommend Movenpick PK as i had the most exceptional service. It was my 1st time visitinh pakistan and hospitality was exceptional. I stayed for 2 week (212) food was great, most breakfast attendant were exceptional, came to a point where with in a few days everyone was giving customized service. Amin room attendant did a great role in housekeeping and ensuring my room was always clean. Supervisor of the area was also great. Great Chinese restaurant and Italian. Its over all 200/100.

The room makeup service was excellent . However, the check in and check out experience was horrible . The whole team of check in crew is incompetent and are unable to perform under pressure , hence rushing customers . I personally had a bad experience due to mid communication from the staff . I was communicated that I paid up everything up front instead I was told the the breakfast bill was not included in the bill and I had to pay 50,000 rupees extra . The manager could have resolved in this in this in a better giving us different options hence he just asked us to pay and told us that you are staying at a big hotel you should have this kind of money .Lack of professionalism , knowledge about details is best how I can describe the check in and check out experience .

Everytime i visit Movenpick hotel , Miss Rija Amjad (GRE) is my go to person!. She guides everything so well , also she and her team makes sure that the visitors are fully satisfied.Keep up the good work.

During my 14 Days stay during Ramadan I was very impressed by this Hotel, Staff and the Food. Staff was so nice and treat you like you are some VVIP, from Front guard to Bell boy to front desk, waiters in the restaurant and Coffee shop called Fanoos and the cleaning Crew. Every time they see you they greet you, they open elevator for you and always ask if they can of any help.. Food was great and the Sehri, breakfast was Complementary and awesome . Very nice Restaurant on site, Rooms were cold and lot of water in the shower in this Hot weather. Rooms were big and nicely decorated, have a locker and Bathroom were newly remodel with lots of amenities. Place was very safe as far Security goes, all cars were checked even before they enter. One Person who really stood out even though every one was A+ was the Bell boy named " Arjun " . One night I ask him how I can get the famous PIDC special sweet Pan, He send one of the guy to get me the Pan which is across the street. I got like 10 of those and my family really appreciated it. I called this going out of his comfort to satisfy a Customer. Movenpick you really need to keep him he is a GEM and deserve a Big Bonus and a Raise... Definitely recommend this hotel for travelers from within Pakistan and overseas.

I stayed at movenpick hotel for 3 days and it was business trip. The services rendered by Miss Rija Amjad and her team were exceptional. The cleanliness, ambiance, food and everything was beyond my expectations. Will definitely choose this hotel in my future visits