Mövenpick Resort Kuredhivaru Maldives

My husband and I purchased a 10 day stay at Movenpick Kuredhivau and another 7 days at Angsana Velavaru for our 25th wedding anniversary. I can't say enough good things about Kuredhivaru!! The service level here was so high that the Angsana Velavaru resort paled in comparison. The end to end service from Male airport was incredible. A representative from the resort was there with a sign that had the resort name on it. He took our luggage and lead us to a vendor to purchase a sim card for our portable wifi (at our request) and then took us to the Seaplane terminal and got us all checked in. He then lead us to the waiting area and we were flown out within 2 hours of arriving at Velana International Airport. The Seaplane ride was about an hour, with one stop on the way. Once we arrived at Kuredhivaru, we were greeted by the staff welcoming us with music and song. Each guest is assigned a host or hostess who is your point person for your entire stay. Our hostess was Ruksar. After introducing herself, she offered us a cold drink and then took us on a brief buggy ride to show us the lay of the land. She then drove us out to our overwater villa and checked us in right there. I have never experienced service like I did here. Not only was it *always* delivered with a smile, you were never made to feel like it was a problem or that they were being put out in any way. It was over the top. If you even looked the least bit distressed, you'll have someone from the staff over immediately asking what they can do to help. Here are some examples. Firstly, I'm an embarrassingly picky eater and I take a supplement for a heart condition that curbs my appetite so I only eat very small amounts in a sitting. It's always an issue on trips and since I don't care for seafood, was something I was dreading on this trip. The first night, we were looking at the menu and I was distressed to see that there really wasn't anything that looked good to me. The staff must have seen my face, because the waitstaff was immediately over asking how they could help. I explained that I was a picky eater and a light eater, and that I was embarrassed about it and I was told not to even think twice about it. They never made me feel badly about it and went so far above and beyond it was ridiculous. My hostess had me text her my meal choice every evening at 5pm and they would have it for me at whichever restaurant my husband wanted to eat at for that evening. They even made me a few non-menu items! I didn't order ahead, they would present the children's menu to me (I know, I know, hahah) as it had a lot of simple foods (grilled cheese, tomato soup, burger, chicken, etc). The staff had fun teasing me about it but not with any malice at all. We had some really great belly laughs with the staff at Latitude 5.5. Second, we were visiting a second resort after our 10 day stay here. The staff took care of ALL of the arrangements. On our final day, they delivered a breakfast to our room since we had a very early flight. We were then picked up and driven to the Seaplane dock. We never touched our luggage, had no wait for our seaplane out to the next resort and our hostess made sure the second resort would have our room ready before sending us off! We were accompanied by a staff member of Kuredhivaru all the way to the main terminal where he handed us off to the Angsana Velavaru staff member. It was absolutely seamless. One last example of that immediate attention for distress; one morning we had some crazy wind and rain that actually blew through the open air restaurant misting everyone pretty good. I was cold and rubbing my arms, before I knew it, someone had a WARM towel wrapped around me! Impeccable above and beyond service, in my opinion. Our stay was nothing less than absolutely amazing. Add to that the really cool open air bathroom in the overwater villas, the gorgeous water with sandy bottom, snorkeling right off your overwater villa...I always thought I'd just go once to the Maldives but I find myself anxious to go back again, specifically to Kuredhivaru, to see all of my friends again. It was worth the 33 hours of travel one way, lol! The staff were all so friendly, so genuine, so eager to make your stay the best it could be...I'm still blown away. They managed to create an atmosphere of family and warmth. I actually felt sad flying away, watching them all wave from the seaplane dock! Everyone was really, really personable while remaining professional. Ruksar told us that management reminds the staff that every Maldivian resort has beautiful villas, white sand beaches, azure waters, amazing snorkeling. In order to set themselves apart, they need to focus on service and making the guests feel welcome. They have completely succeeded. We purchased our stay on a discount through TravelZoo, but we never ever felt treated differently. The staff we'd interacted with would stop and say hi anytime they saw us out. We also had a couples massage during our stay. The spa was beautiful. Unfortunately it poured that day, so we didn't get to have our massage in the overwater villas at the spa, but the room in the garden was perfectly fine and the massage was wonderful. OH, and chocolate hour..you heard me right. Everyday, from 4pm - 5pm they have complimentary chocolate hour. They *encourage* you to take a paper bowl and FILL it; and this isn't cheap or waxy chocolate. This was some of the best chocolate I've had and that's saying something because I'm definitely a fan of the stuff. I can't recommend this resort highly enough! 11 out of 10 stars FOR SURE! My only suggestions for minor improvements would be a faster wi-fi, more options for light snacks, more variety of food and perhaps a true all inclusive option rather than keeping track of exceptions. We want to extend an extra thank you to Ruksar, Shafiz, Shair, Nixon, Pratha, the gentleman who manned the egg station at breakfast (sorry I missed your name!) and the asian woman at breakfast who took such good care of us (I also missed her name, darn it!). If you are considering going to this resort, stop thinking about it and book now. You won't regret it!

This was a great stay overall. The property, the island, the villas, the sea, the restaurants, the whole ambiance of the place is gorgeous. Staffs was amazing and very attentive. Our Room attendant Adam and Hammad was takijg care of anything we needed and was very attentive. Island host Mahmoodh made sure our stay was perfect. Would recommend the Hotel as a best Relaxing Place.

Very friendly and professional staff. A special thanks to Jauzee for his support and assistance during our stay! Very Good variety and quality of food. A lot of aquatic activities on a paradise island

Absolutely high level of customer service . The atmosphere is heavenly. The food is awesome, the staff are polite, smiling, say hello, they will always help you. The ocean is just beautiful, the fish are beautiful. Overall 10 out of 10. Many thanks to Dana, she is a wonderful person and a qualified employee, she helped us get used to the island, make a plan for our unforgettable vacation. Also special thanks to Sofia, Nixen and Issa.

A wonderful resort on an isolated island. When we land there we got a host named Ruskar FAtimha and she took care of everything during all of our stay. The buffet food was great, but the Japanese restaurant was totally amazing! The reef and the sea life is so exciting, so many fish, turtles and even dolphins. . The sea sports is also fun with complimentary sup and kayaks, but also jetski and other paid activities.. There are some families with kids, Overall we enjoyed it very much and strongly recommend it.