MÖVENPICK RESORT & SPA JIMBARAN BALI

We are a family of 4 and stayed in one of the family rooms here at Mövenpick. Both kids and parents loved the room. It has a second floor with double bed, an extra TV and a large second bathroom with a big closet. All in addition to the kingsize bed, big closet, desk and lovely bathroom downstairs. We loved it here! Everything is so family friendly. A kids corner with its own buffet at breakfast, slides and floating beanbags in the pool, rabbits to pet in the garden and a fantastic kids club with tons of activities all day, are some of the things. They even have chocolate hour in the lobby everyday at 4, with a chocolate fountain to dip marshmallows and strawberries in! The staff is the best! We always felt at home wherever we went. In the restaurant, the lobby, the spa, by the pool or anywhere else, we were always met with genuine smiles and great service:-) For my wife’s birthday we surprised her with the 3 hour signature treatment at the spa. It was perfect and lived up to its expectations, and then some. My wife was so happy and relaxed, smiling the rest of the day We spent 45 minutes with a professional photographer one afternoon, taking beautiful photos of the family. We got one complimentary picture and it turned out great! A big bonus for making the extra effort for the environment. Details like refillable glass bottles, biodegradable utilities and bamboo slippers are some. I did not expect a roomcard made from bamboo! That was a cool detail! ( see the picture) And they are making their own honey! Almost forgot. We got a really good reason to come back to Bali after staying here. Thank you to everybody at Mövenpick for making our stay so memorable for the whole family

What’s not to love about this hotel? Superb location, yuuge pool and kids club, and the attentive service by every hotel staff we encountered. Little kid (2.5 years) was so happy, he wanted to play all day long at the pool. Service was top notch by everyone, but I wanna highlight the extraordinary service by Indah, at the Front Desk. Very courteous, informative, and attentive to our needs. She is what hospitality should be everywhere. As an Accorplus Silver member, I was recognized during check-in and explained the benefits I was entitled to during my stay at Movenpick Bali. This includes the welcome drink and late check out, as well as a request for a room upgrade which was granted, guess I am a lucky guest! The chocolate hour was lovely, and the proximity of the hotel to Samasta, which has many restaurants, are just perfect. We loved the Christmas decor as well. Overall Movenpick Bali was a solid stay, we felt we got our money’s worth. Will definitely be back as little kid already misses the place!

At this point we must state that we know very well the culture and customs of the Indonesians, especially the Balinese. Location The hotel is located at the southern point of Jimbaran (Pantai Muaya). The sur-rounding area is very (!) quiet, because also many warungs or small stores could not cope with the pandemic effects. There is a small shopping street at the hotel with warungs and small stores. The opening hours vary. The quality of the warungs is also different, mostly medium quality, but in Balinese comparison but rather expensive. The way from the hotel to the beach is not so good signposted and the walk takes about 6-8 minutes. The path leads through the property of a neighboring (current-ly closed) hotel. Muaya beach is quiet/unspectacular and clean depending on weather/water level. There are 3-4 really good seafood restaurants further along the beach (Pantai Jimbaran) to explore. Room/Housekeeping This JuniorSuite has no view (neither sea nor pool), but the view is totally re-stricted by the 'rampant' park/trees. The room has no insulation and so it is very noisy from outside (pool/children screaming, corridor, neighboring room). The room door also closes badly - you could also push a stone in front of the cave with the same effect. The light switches are arranged in a way that is difficult to understand. The minibar is empty (we are talking about the standard JuniorSuite). At first glance, the room seems clean - but better not look in the corners or under the bed. There is no Q-control (no governess) and so defects are not noticed by housekeeping and not repaired by the building services. A simple defect reported by us then requires a longer repair time. The bed is large and comfortable. Dirty glasses are not put away. The alarm clock is so greasy/dirty that it is better not to touch it. The AirCondition runs at full load and can just about maintain the room tempera-ture around 24 degrees C. Some of the bedding is stained (straight from the laundry), but they still use it and then just put the nasty bedspread over it. The towels in the bathroom are missing or incomplete. In any case, they are partly stained/old. The shower head is dirty. The overhead rain shower first had to be prepared so that water flos out of some holes at all and you really got wet. The clothes dryer on the balcony stains and leaves stains on the clothes, which cannot be cleaned at the moment. The hotel cannot be held responsible for the mosquitoes in the room. However, it provides a spray. The high-speed WLAN never lives up to the name. Spa There we experienced the best in the hotel so far. Not only the friendliness of the staff is particularly noticeable, but also their competence. Impeccable! Châpeau and congratulations. F+B areas Here you can feel the organizational chaos best. You are constantly asked for a voucher, even though you only want to eat something (and pay for it at the end). Openly towards the guest is clarified with the reception, whether then may also be served. This arrogance must not be accepted, and it is better to eat and drink outside the hotel. The friendliness of the individual employees cannot put away the chaos. Furthermore, it is not possible to order anything from the normal à la carte menu during a pork BBQ. It is also better to stay away from the restaurant on a so-called buffet evening. The breakfast buffet is large. But fresh coffee means a wait of 10-15 minutes. There is plenty of staff - but no one is really responsible for anything and so cups, glasses or plates may not be available at the stations. There is no chef-de-service. Conclusiones • The hotel does not offer a 5* standard at all. They are very (!) far away from this. I would rather rate 3+, max 4* at the moment. But the prices are still high. There are really nice 5* hotels in Bali, which can fully con-vince with quality, a top location and the already mentioned friendliness of the Indonesians. • The hotel cannot be recommended to guests who value 5* quality.

I fell in love with the pillows, seriously! Soft but firm enough to give me enough comfort. The hotel room is comfortable with the well size of bath tub, and comfortable bed, even tough is not big, but well enough for a great vacation! Love the amazing swimming pools! Love the walk over to beach and hotel prepares the mat and beach towel. Chocolate hour is superr! All staf are super nice! Making the stay very very enoyable. And next to it, the small cozy neat mall, love it.

Lovely stunning Resort, in walking Distance near clean Jambaran Beach. Great, friendly, carefull Staff. Huge cosy pool area with poolbar. Excellent Housekeeping - always very clean room. Big Hotel property for Couples, Families and everyone. Great selection at breakfast buffet and special dining buffets. Very good quality of food and drinks. Go there !