Payment on all bookings
Mövenpick Hotels & Resorts pays commission on all bookings made through your registered agency at commissionable rates. Commissionable rates are so called "public" rates (i.e. including Best Available Rate, Advance Purchase Rate) and were agreed as commissionable in advance by the hotel or in case of contracts across the group by the Mövenpick Hotels & Resorts. Commission for public available packages/ packaged offers vary – depending on the offer and the included terms, however the "rooms" related revenue is commissionable.
The commission paid to your travel agency will generally be 10 percent of the room sales only and excludes breakfast/meals, taxes and service charges. Mövenpick Hotels & Resorts uses World Payment Systems (WPS) as a central Commission Payment Process Provider. WPS is specialised in management and control of commission payments from hotels to travel agencies and offers, among other services:
- Different reconciliation tools to allow an easy reconciliation of your payment information
- On line access to your payment information via WPS Network (www.wpsnetwork.com)
- Support Desk Dpt, to answer any question you may have, etc.
For any issues relating the commission payment process please feel free to contact WPS Support Desk at:
firstname.lastname@example.org or at tel: +34 955 03 14 00.