Mövenpick El Gouna

I couldn't have asked for more at this hotel so I will summarise. Staff - The staff were amazing and did everything to help us, from the reception staff (especially Brigitte), to the animation team (especially Liza and Totti!!!) and even the staff maintaining grounds and rooms... everyone was so friendly and happy to talk. Doctor - I had to visit the onsite clinic and the doctor was amazing! He actually made our trip really enjoyable as well as making me feel safe and explaining the treatment throughout. Such a great service! He also gave me everything I needed to ensure I could reclaim my treatment back in the UK. Rooms - Gorgeous family suite, worked so well for me and my family of four (two kids under 5!) luxurious and spacious rooms. Grounds - gorgeous, so much to explore, great weather! Food - Amazing so much to choose from and something new everyday.

We visited in May for 10 nights with 1 double and 1 treble room. Positive 1. The staff are first class, friendly, well trained and polite. 2. The food is good to excellent. We found the fish restaurant the best and Ahmed the waiter there gave us an excellent dining experience every time. 3. Breakfast and lunch are really good 4. Transport to and from El Gouna and the Marina is easy, safe and very low cost with Tuk Tuk, They even has some electric ones! Go Green 5. Laundry is excellent and very low cost 6. The all inclusive option is excellent value 7. Front office staff are the best we have experienced in Egypt 8. Rooms are good, clean and everything worked and great air conditioning. The housekeeper, Walid, was excellent. 9. Room service was efficient and prompt. 10. Kite boarding is on site and excellent Negative 1. The biggest negative is the pools are all cold. Reported to front desk and said they would sort but no improvement. Asked the pool attendant and was told summer is almost here so they turned off the heating. It was not comfortable to swim in. Only ever seen 3 people in the pool at any one time and most of the time no one. We will not return because of this . We holiday in Egypt 2 / 3 time per year at least. Been there more than 40 times since 2012. First time ever experienced a cold pool. 2. The sea is not a depth to swim in unless you walk out about 500 meter. So no swimming in the pool and sea not great. There are lagoons but this is semi stagnant water which means mud instead of sand and if you disturb it or slip and fall in it, as I did, the smell is quite bad, so swimming in is not advisable in my opinion. 3. King beds are limited. We booked and were given 2 double tied together and quite uncomfortable. Got a king but very far away from main buildings. Eventually got one close to the main building after 2 days. Overall a relaxing holiday. We came to try the hotel to see if we would come back in August for a month as I kite board. But the rest of the family vote no because of the cold pool. But if you enjoy a fresh chilling swim the hotel is excellent.

We had a wonderful time at the Movenpick El Gouna. Went as a family group and everyone enjoyed themselves. Every member of staff was friendly, helpful and loved the kids, always taking time to chat and play. The food was very good, lots of choice for the adults and a special kids section so the little one's always had something to choose from. Rooms were very clean and well looked after by the staff. One of our family had to see the doctor on site & he was amazing (& funny). We had a massage at the health spa which was superb. Half day boat trip to see dolphins and snorkelling - very good price and well organised. Would definitely recommend this hotel.

Great time! We were a family of 9 with two young kids and had an amazing time. The animation team were amazing and helped us with everything we needed! Liza is so friendly and talked to us a lot and made sure we could join in with the activities. Magdey was so funny and kept us entertained every day!

We are have babysitter for your kids fulltime or parttime 01090835029 call us what's app or phone anytime you are welcome also we have massage and car for any service you may need thanks for your reading