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Amazing location in the Towers close to Kaaba. Friendly staff and helpful, good food and clean rooms. Duty Manager Adil, was very friendly and supportive when requested for late check-out. Check-in was easy as I registered online.
Not thrilled, wont be staying in it next time when in Makkah. The pictures online were something and the actual thing was something else. Also the cleanliness of the hotel and the lobby need some work, although new the hotel already looks outdated.
Just returned from my Umrah trip. I have visited Makkah many times and have stayed in most of the 5 star hotels. I will NEVEr be staying at the Movenpick Hajjar tower makkah again. Incompetent and arrogant staff, especially Abdul Aziz at the front desk. I am still waiting.for my security deposit Avoid at all costs!
Not a real Moevenpick experience, rude saff , leaking bathrooms and bad food We have stayed for 4 nights 2 rooms best view they should have. I will never stay there again this hotel is not like before
Location is good, in the main clock tower. As with these types of hotels, there are always 2 sets of lifts to take which can take some time to get up and down from the room. The check in was ok - they didn't upgrade us to a full Haram room despite being an Accor member and the hotel was not full. The breakfast was good. Particular recognition for Abdul Sukkur and Abdul Khalil in the breakfast for their service. They were very attentive and looked after us. Also credit to the cleaning staff and bellboys for their hard work.