فندق المدينة موڤنبيك

Loved the hospitality by the hotel staff, especially the manager. they made up for the inconvenience we faced in locating the hotel through Google maps (for not a fault of theirs). On explaining our ordeal, the first thing we heard from the manager was - the well known phrase “Everything will be fine from here on, you are now in Madinah!” The hotel manager was thoroughly professional and very welcoming, We received a free upgrade to one of the best 1 bedroom suites the hotel had to offer and our check-out was extended to way beyond the latest cut-off time. Our kids even received special exclusive sweet treats on our way out. I would definitely recommend to all primarily for the value attached to the sheer human factor and the true essence and the reflection of the people of the city of our beloved Prophet (P.B.U.H.)

Excellent cleanliness and value specious rooms but old furniture I registered for online check in but still the reception take time to enter my information the lounge need to renewed restaurant is not unavailable

Madinah Movenpick hotel is very nice. Last month i visit there. They are very welcoming. Housekeeping team are very good. Clean very well. Service also good. Restaurant clean well. I am happy to visit there. Thank you

I booked one of their hotels online and to contact customer service is impossible, the Philippines call center they have as all calls from UK seems to get picked up by them doesn't pick up calls and when they do keep repeating non refundable and gave me wrong email address for complaints despite making sure it's spelt correctly... if you want to save your time and energy, don't call these thieves as that's what they are if you can't do anything about your booking within seconds of booking it. It's mind boggling, while I am writing this, I am on the call for 20 mins to ask for a correct complaint email again and it won't be picked up!

Excellent hotel with wonderful staff. Very convenient as it is within 5 minutes walking distance to Masjid Nabawi. A special mention to Mohammad Al Amri and Ruaa at the front desk who provided an excellent and very professional service!!!