For Mövenpick Hotels & Resorts, nurturing the special skills and talents of its employees is a crucial part of human resource management. Not only does this result in fulfilled employees that are passionate, it also creates a happier workplace.
From singing and dancing, to carving and cooking, the habit of nurturing employee talents in the company’s Middle East properties, has resulted in a few interesting stories.
Music makes merry
At Mövenpick Resort & Spa Tala Bay in Jordan, there’s some musical entertainment while guests are being served, courtesy of the ‘Singing Waiters’. Filipinos Alfredo Matias, Irenio Dela Cruz, Jocelyn Catubig and Dindo Olayvar are entertaining guests twice-weekly at Najel and Casalingo restaurants, by performing Bop and Bossa Nova songs, often inviting guests to join in the fun. Elsewhere at Mövenpick Beach Resort Al Khobar in Saudi Arabia, Rem Bahadur and Suraj Manandar from Nepal, sing in four languages to the sound of piano and guitar. ‘The Singing Duo’ is a hit at many of the resort’s special events.
Orange trees flourish in the gardens of Mövenpick Resort & Spa Dead Sea in Jordan, which is where Executive Chef Jihad Omar likes to go for a stroll. After picking some of the ripest, sweetest oranges, he then prepares a home-made orange marmalade which is served to guests for breakfast. Equally enticing and worthy of an exhibition, are the edible art sculptures that Ajith Perera creates at Mövenpick Resort & Residences Aqaba, in Jordan. The award-winning Sri Lankan kitchen artist carves flowers from vegetables and fruits, makes ice statues and transforms chocolate into shapes that amaze guests at the resort.
Talking the talk
Zemri Dauti likes to talk, but not only in his native Macedonian mother tongue. The chief concierge of Mövenpick Tower & Suites Doha in Qatar can read, write and speak in 11 languages, the others being English, Russian, Arabic, Turkish, Serbian, Albanian, Norwegian, Croatian, Slovenian and Swedish. He started learning these languages in 1997 when he wanted to become an official government translator.
This is how we roll
A vision to make sure that guests at the pools of Mövenpick Resort & Spa Tala Bay could be served as quickly as possible, resulted in the ‘roller-skating waiters’ – who happen to have a lot of fun while working. Kenyans Eric Nganga, Peter Mwirigi and Steve Oduor have turned their passion into a workable profession, ensuring speedy service and some interesting photo opportunities for guests along the way.
A successful global brand that has been present in the Middle East for over 20 years, Mövenpick Hotels & Resorts is committed to delivering a personalised, relaxed and enjoyable guest experience.